When people plan a spa escape, whether for a massage, body treatment or a retreat with friends, they are often eager to enjoy a necessary break from their day to day routine. Many people still view a trip to the spa as an indulgence, so it is essential for you and your staff to consistently create memorable experiences for clients from beginning to end.
A wonderful way to remind guests of their visit to your spa is to provide them with a small token of appreciation. This small gift can be an extension of a treatment that they had received or something special that ties into the theme of your spa. With the holidays near, this is a perfect time of year to establish such a program. Consider some of the following ideas. Read more
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